24-hour Crisis Hotline
The hotline was one of the first services we offered starting in 1978. Help is available 24 hours a day, seven days a week.
If you need to escape an abusive relationship, call us. We can provide safe transportation to our emergency shelter or connect you to other support services such as outreach counseling and legal aid.
24-hour Crisis Hotline: 214-941-1991
The Family Place has three emergency shelters, including the state's only shelter for men and children, providing safety, counseling and emergency assistance.
On-site services include:
- Crisis counseling for adults and children
- Medical and dental care
- Early childhood education, K-2 school and after-school and summer programs for children
- Job, technical and life skills training for adults
- Animal shelter for dogs and cats
If you are in need of emergency shelter, call our 24-hour Crisis Hotline: 214-941-1991
Medical & Dental Clinics
Our Safe Campus and Ann Moody Place clinics provide health assessments, screenings, immunizations and dental care to women and children in our shelter and counseling programs. We also provide health services to clients at our men's shelter.
Working with volunteer physicians and dentists from the community and UT Southwestern residents, our clinics assess needs and uncover undiagnosed issues. Our clinics also provide direction and referral for clients to access ongoing care after they leave our residential or counseling programs.
Our Ann Moody Place location has an animal shelter so survivors don’t have to leave these important family members behind in danger. We are the only domestic violence service provider in the Dallas area offering this service. “Barkingham Palace” has five dog kennels and five cat towers, a Cuddle Room, a Dog Run, ADA compliant dog washing tub, storage and a workstation for the on-site kennel tech, who cares for the animals in the event that clients are unable to fully care for their pets due to stress.
Through a partnership with the SPCA of Texas, the animals in our care are seen by a vet as soon as an appointment is available and receive free shots, immunizations, wellness exams, and spay and neuter services.
We provide long-term housing, education, and training to help survivors rebuild their lives with 24 on-site apartments at our Safe Campus and 10 off-site apartments.
The Family Place Supportive Living Program provides extended-stay apartments on our Safe Campus and off site as well as subsidized housing, education, training, early childhood education, K-2 school, after-school and summer programs to give survivors the time and resources to build new lives.
The U.S. Department of Housing and Urban Development has recognized this program with a Best Practices Award and the Community Council of Greater Dallas honored the program with its Award for Excellence in Human Service Programming.
Children’s Educational Services
The licensed and accredited Child Development Center at our Safe Campus provides a specialized curriculum for children five and under. The program is designed to meet the unique needs of traumatized children and helps them heal and regain developmental delays.
Our Safe Campus K-2 Learning Center provides an educational environment free from fear of discovery by the abuser in a two-room schoolhouse. Children in grades 3-12 receive homework help, tutoring, mentoring and playtime when they return to the Safe Campus from school. Our extensive summer programs provide enrichment and learning activities to help prevent summer slide and keep kids on track for success in school and in life.
Our counseling services are free and confidential, which removes the worry of being discovered by your abuser. In our group setting, you’ll learn that you aren’t alone, and you’ll find support from our staff and your peers.
Victims who need counseling and support services without shelter receive free counseling at these offices throughout North Texas including:
- Central Dallas Counseling Center
- Southern Dallas Counseling Center
- Collin County Counseling Center
The Family Place Latina Outreach Program addresses the specific needs of our Spanish-speaking clients and has received the Community Council of Greater Dallas Award for Excellence in Human Programming.
Our Partner Advocate program provides services to victims whose partners have been referred to our Battering Intervention & Prevention Program.
The Family Place also offers services specifically for survivors of relationship violence from the LGBT community. Although abuse is often similar in LGBT and heterosexual relationships, perpetrators of relationship violence in LGBT relationships may also use society’s bias against their partner’s sexual orientation or gender identity to isolate and abuse.
To schedule an appointment in any of these programs call 214-443-7701.
If you are in crisis, call our 24-Hour Crisis Hotline at 214-941-1991.
Counseling for children is available for clients in both our residential and community-based counseling programs.
Our Children’s Counseling uses play therapy and activity-based programming to help children who have witnessed family violence change the way they look at the world so they can heal. These counseling services help children learn to stay safe, stop hurting and overcome the trauma of family violence to avoid the cycle of violence as adults.
Be Project reaches out to youth in area elementary, middle and high schools, and on college campuses teaching them about healthy relationships. The program is called Be Project to encourage students to Be Safe, Be Kind, Be Courageous and Be More.
The curriculum, which includes a leadership development component, addresses topics including bullying, sexual assault, teen dating violence, gender stereotypes, sexual harassment, and healthy versus unhealthy relationships.
Individual counseling for victims of sexual violence is also offered through the Be Project as requested by school counselors and partners and/or by students who make an outcry after receiving classroom education services. Therapeutic groups are conducted with small groups of students to provide a safe, supportive environment for personal sharing and peer support.
Visit https://familyplace.org/beproject to learn more.
Incest Recovery Services
The Family Place provides free counseling for adult and adolescent survivors of incest and childhood sexual abuse. In addition to core counseling services for adults, we offer outreach counseling, training for professionals, and educational outreach about the problems of sexual assault and incest.
Planned Parenthood of Greater Texas, Inc., has honored our Incest Recovery Services with The Katherine Ripley Award for Education.
Supervised Child Visitation
Faith and Liberty’s Place Family Center provides a safe, child-centered environment where trained professionals facilitate supervised child visitation and monitored exchange with non-custodial parents.
Most referrals come directly from the Dallas Family Courts, primarily from child custody cases in which one parent has a history of abusive behaviors toward the other parent or child. Parents going through separation, divorce, or a custody process may have multiple issues that can compromise a child’s safety or the safety of a parent. At Faith and Liberty’s Place Family Center, supervised visitation involves providing on-site, one-on-one monitoring and observation of parenting time to prevent abusive behavior.
Monitored exchanges provide families with a safe location to exchange children for standard visitation without contact with one another. Most often these exchanges follow a schedule defined in a court order or written agreement.
8625 King George Dr., Ste 100
Dallas, TX 75235
For more information on supervised visitation or monitored exchanges, call 214-956-0100
New Clients/Intake Information: 469-646-0261
Existing Clients/Scheduling: 469-646-0263
Se Habla Español: 469-646-0261
View the intake packet in English
View the intake packet in Spanish
Battering Intervention & Prevention Program
The Family Place Battering Intervention & Prevention Program (BIPP) teaches batterers how to identify, challenge, and change core beliefs that support the use of violence with their intimate partners. Our professional staff members offer psycho-educational groups in English and Spanish for men, women and LGBTQ+ clients. En español »
BIPP is fully accredited by the Texas Department of Criminal Justice - Community Justice Assistance Division. Program enrollment begins with an orientation and interview. Appointments are available in North/South Dallas, and Collin County. Following intake, group counseling services are available at various locations including Oak Cliff, North Dallas, South Dallas, Irving and Collin County.
24 or 30 weekly sessions
1.5-hour group session per week
Fee: $25 per session
Click here to pay BIPP fees.
Visit https://familyplace.org/bipp to learn more.
Through our Partner Advocate Program, we offer supportive victim services to partners of BIPP program participants. Our Advocate provides case management and court accompaniment services to help victims understand the dynamics of abuse, safety options and their rights.
Dignity at Work
Our Dignity at Work job training program is a career assessment, job skills training, professional mentoring, and economic empowerment program. The primary goal of the program is to move survivors of family violence out of poverty by providing job readiness classes, participation in formal work training programs—including GED, ESL, literacy and computer classes as needed—thus enhancing their ability to gain employment and increase their income. Income stability leads to safe, long- term stability for survivors and their families.
Clients can participate in a four-session financial empowerment course, focused on budgeting skills, debt management and banking basics. The program also offers a four-session job readiness series that includes resume writing, interview skills and workplace etiquette.
Many survivors are able to secure employment on their own using the skills learned in our job readiness program and as a result of our 1:1 job coaching. Once employment is secured, we offer weekly coaching and mentoring as needed to help victims remain stable in their new jobs. This can occur on site (at the place of employment), at The Family Place, at the home of the survivor, or on the telephone.
The program works hard to create opportunities for clients to ensure long-term success. We seek out employers who are willing to offer positions to clients and work with those employers to ensure a smooth transition.
The Family Place provides on-site attorneys for clients in cooperation with Legal Aid of NorthWest Texas.
Services include legal support in civil issues such as:
- Temporary Custody Orders
- Divorce and Support (spousal and child)
- Custody and Visitation
- Protective Orders
- Emergency Orders
- Writs of Attachment
Since 1978, The Family Place has worked to increase the community’s awareness of the negative effects of family violence and the services we provide to help victims escape abuse. Through our agency website, social network, speakers’ bureau, newsletter, active public relations program, events and powerful public service announcements, we broadcast the message that safety and solutions are at The Family Place.
The Family Place networks extensively in the community as a valuable participant in numerous collaborative projects. The agency is an active member of the Metro Dallas Homless Alliance, which participates in continuum of care planning, advocacy and works to end homelessness in Dallas County. We are a member of the Texas Council on Family Violence and are considered a reputable expert in the field both locally and nationally, sharing our knowledge about how services for domestic violence victims can be improved.
For more information or to book a speaker, click here.
The Resale Shop is the place for fashionable finds, home décor, and vintage finds. Whether it’s a new outfit or a whole new wardrobe, redecorating one room or redesigning your whole home, you can find it at
The Family Place Resale Shop. All proceeds support The Family Place programs and services.
The Family Place Resale Shop
11722 Marsh Lane, Suite 354, Dallas, TX 75229
(Marsh Lane and Forest Road - Southeast corner of the Park Forest Shopping Center behind CVS)
Monday - Saturday: 10:00 am - 5:30 pm
Sunday: 12:00 pm - 5:00 pm
The Resale Shop accepts donations year-round.
Donation Drop Off Days and Hours:
Tuesday, Thursday and Saturday: 10:00 am - 4:30 pm
Furniture donations only accepted on Wednesdays from 10:00 am - 1:00 pm
Items we cannot accept include:
- All items must be in closed lid containers or sealed garbage bags
- Mattresses/Box Springs
- Exercise equipment (treadmills, ellipticals, stationary bikes, etc.)
- Office furniture
- Large desks, armoires, or large entertainment centers
- Christmas trees
- Televisions (tube style)
- Baby cribs, car seats, swings, and booster seats
- Chandeliers and light fixtures
- Used portable toilets (kids and adults)
- Used bed pillows
- Large appliances
- Furniture that is broken, torn, stained, or has excessive pet hair or smoke odor
- Sleeper sofas